What You Need to Log Into Your Disability Account

To access your Social Security disability account online, you log in through my Social Security, the same portal used for all Social Security account management. You do not use a separate disability login — whether you receive SSDI (Social Security Disability Insurance) or SSI (Supplemental Security Income), you access both through the same username and password.

The login page is at ssa.gov/myaccount. Once you are signed in, your account shows your current benefit amount, payment history, work history, and any ongoing cases or appeals. If you have not yet created an account, you will need to set one up before you can view your information.

You will need either a Social Security number or an Individual Taxpayer Identification Number (ITIN) to create or access an account. If you are explore for disability benefits and do not yet have an account, you can create one during the process process itself.

Key Takeaways

  • Log in at ssa.gov/myaccount using the same username and password whether you receive SSDI or SSI.
  • You can view your current benefit amount, payment dates, and work history once you are signed in.
  • If you do not have an account yet, you can create one using your Social Security number or ITIN.
  • Two-factor authentication (a code sent to your phone or email) is required each time you log in from a new device.
  • If you forget your password, you can reset it when ready on the login page without calling Social Security.

Creating a New Account if You Do Not Have One

If you have never logged into my Social Security before, you will need to create an account. Go to ssa.gov/myaccount and select "Create an account." You will be asked for your Social Security number or ITIN, date of birth, email address, and a phone number where you can receive a text or call.

Social Security will send a verification code to your phone or email. Enter that code on the screen to confirm your identity. After that, you will create a username and password. Your username can be any combination of letters and numbers you choose — it does not have to be your real name.

The entire account creation process takes about 10 minutes. Once your account is active, you can log in when ready and view your information. If you are in the middle of explore for disability benefits, you can also check the status of your process through your account.

What Happens When You Log In

After you enter your username and password, Social Security will send a security code to your phone or email. This is two-factor authentication, and it happens every time you log in from a device you have not used before. Enter the code on the screen to complete the login.

Once you are logged in, your dashboard shows your current monthly benefit amount, the date of your next payment, and a running list of all payments you have received. You can also view your work history as Social Security has it on record, which is important if you are working while receiving disability benefits and need to track your earnings.

If you have an open case — such as a pending appeal or a work incentive program you are enrolled in — those will appear in a separate section. You can also message Social Security directly through your account if you have a question about your case, though responses typically take one to three business days.

Resetting Your Password or Username

If you forget your password, go to ssa.gov/myaccount and select "Forgot password?" on the login page. Social Security will ask you to verify your identity by sending a code to your phone or email, the same way it does during account creation. Once you enter that code, you can create a new password when ready.

If you forget your username instead, select "Forgot username?" on the same login page. You will verify your identity the same way, and Social Security will show you the username you created or give you the option to create a new one.

You do not need to call Social Security or visit an office to reset either one. The entire process is online and takes about five minutes. Your account remains active while you reset — you are not locked out.

Logging In on a Mobile Device or Shared Computer

You can log into my Social Security on your phone, tablet, or any computer with internet access. The login process is the same whether you use a desktop, laptop, or mobile device. If you are using a shared computer — such as one at a library or a family member's house — do not check the box that says "Remember this device" or "Stay signed in." Always log out when you are finished.

If you use the same device every time you log in, Social Security will eventually stop asking for a two-factor code on that device, though you can request it be sent anyway for extra security. You can manage which devices are trusted in your account settings under "Security settings."

If you lose access to the phone number or email address you used to create your account, you can update it in your account settings. This is important because you will not be able to log in if you cannot receive the verification code.

What to Do if You Cannot Log In

If you enter your username and password correctly but still cannot log in, the most common reason is that you are using the wrong email address or phone number for two-factor authentication. Check that the email or phone number in your account settings matches the one you are trying to use.

If you do not receive the verification code, wait a few minutes — it can take up to five minutes to arrive. You can also request the code be sent to your email instead of your phone, or vice versa, by selecting that option on the screen.

If you still cannot log in after trying these steps, you can call Social Security's main line at 1-800-772-1213 (TTY 1-800-325-0778) to speak with a representative. They can verify your identity over the phone and help you regain access to your account. Wait times are typically shortest early in the morning or late in the afternoon on weekdays.

Viewing Your Disability Case Status and Payment History

Once you are logged in, select "Benefit verification" or "My Benefit Summary" to see your current monthly payment amount and the date of your next payment. This page also shows whether you are receiving SSDI, SSI, or both, and any deductions that have been applied (such as overpayment recovery or child support withholding).

To view your full payment history, select "Payment history" from the menu. This shows every payment you have received, the date it was paid, and the amount. If a payment is missing or incorrect, you can note it here and contact Social Security to investigate.

If you have an open appeal or are waiting for a decision on your case, that information will appear under "My Cases" or "Case Status." You can see the stage your case is at — whether it is with a judge, with the Appeals Council, or awaiting a decision — and when you last received correspondence about it.

Frequently Asked Questions

Do I need a separate login for SSDI versus SSI?

No. You use the same my Social Security account for both SSDI and SSI. If you receive both types of benefits, they will both appear in your account under one login.

Can someone else log into my account for me?

No, but you can authorize a representative payee or a work incentive counselor to view your account information if you give Social Security written permission. Contact your local Social Security office to set this up.

What if I do not have a phone number or email address to create an account?

You can visit your local Social Security office in person and ask them to create an account for you. Bring your Social Security card and a photo ID. They can set up the account using a phone number or email you provide, or they can help you create one.

Is my information find when I log in?

Social Security uses encryption and two-factor authentication to protect your account. Do not share your username or password with anyone, and always log out when you finish, especially on a shared computer.

Can I check my case status without logging in?

No. You must log into my Social Security to view your case status, payment history, and benefit amount. You can call 1-800-772-1213 to speak with a representative if you do not want to create an online account.