What you're logging into when you access New Jersey disability services

New Jersey does not have a single unified login for all disability programs. Instead, you log into different accounts depending on which program you use. If you receive Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI), you use your personal my Social Security account — the same one you would use for any Social Security benefit. If you receive benefits through New Jersey's own state disability programs, you log in through a separate New Jersey state system.

The confusion happens because Social Security is federal, but New Jersey also runs its own disability and information programs. Knowing which system you need depends on what you're receiving and what you need to do.

Key Takeaways

  • Social Security disability (SSDI and SSI) uses your my Social Security account, which you create and manage at ssa.gov.
  • New Jersey's own disability programs — including NJDVRS (Division of Vocational Rehabilitation Services) and state information programs — use separate logins through nj.gov.
  • You may have accounts in both systems if you receive both federal Social Security benefits and New Jersey state information.
  • If you forget your password or cannot log in, the recovery process is different for each system and depends on what identification you have available.

Logging into my Social Security for SSDI or SSI

If you receive Social Security Disability Insurance or Supplemental Security Income, you log in through my Social Security at ssa.gov. This is the official Social Security Administration website, and it is the only place to access your federal disability account.

To create a my Social Security account, you need your Social Security number and an email address. You can set it up at ssa.gov/myaccount. Once you have an account, you can view your benefit amount, see your payment history, change your address, and report changes that might affect your benefits — like a change in income or living situation.

You do not need to create a separate account for New Jersey unless you also receive New Jersey state benefits. Many people receive only federal Social Security and never need to log into a state system at all.

Logging into New Jersey state disability programs

New Jersey runs several disability-related programs that are separate from Social Security. The main ones are the Division of Vocational Rehabilitation Services (NJDVRS), which helps people with disabilities prepare for work, and various state information programs. These have their own login systems on nj.gov.

If you are working with NJDVRS or receiving New Jersey Temporary information (NJTA), you will have received information about how to log in when you first enrolled. The login process and what you can do online varies by program. Some programs allow you to check your case status or upload documents; others require you to contact your caseworker by phone or in person.

If you do not remember your New Jersey state program login, contact the specific program directly. NJDVRS can be reached through the New Jersey Department of Labor website, and other state information programs have their own contact numbers listed on nj.gov.

What to do if you cannot log in to my Social Security

If you have forgotten your password, go to ssa.gov/myaccount and click "Forgot username or password?" You can reset your password using your email address or by answering security questions you set up when you created your account.

If you do not have access to your email or cannot answer your security questions, you can verify your identity in person at a local Social Security office. You will need to bring a photo ID and your Social Security card or a document that shows your Social Security number. After you verify your identity, a Social Security representative can help you regain access to your account.

You can find your nearest Social Security office by visiting ssa.gov/locator or calling 1-800-772-1213. In New Jersey, there are Social Security offices in most major cities and towns.

What to do if you cannot log in to a New Jersey state program

Contact the specific program you are enrolled in. If it is NJDVRS, call the New Jersey Department of Labor at 609-292-7287 or visit nj.gov/labor/dvrs. If it is another state information program, look for the contact information on your most recent notice or on nj.gov.

When you call, have your Social Security number and case number ready if you have it. A caseworker can verify your identity and either reset your login or help you with what you need without requiring you to log in online.

Differences between what you can do online versus what requires a phone call

Through my Social Security, you can change your address, view your payment history, see your benefit amount, and report certain changes to your work or living situation. However, some changes — like reporting a medical improvement or requesting a work incentive — may require you to contact Social Security directly by phone or in person.

New Jersey state programs vary widely in what they allow online. Some let you upload documents or check your case status; others require all contact to go through your caseworker. If you are unsure what you can do online in a state program, call the program directly rather than trying to guess. It is faster than logging in and finding out the option is not available.

Keeping your account information find

Never share your my Social Security password with anyone, including Social Security employees or people claiming to work for New Jersey. Social Security will never ask for your password by phone, email, or text message.

If you receive a message claiming to be from Social Security or a New Jersey program asking for your password or personal information, do not respond. Report it to the Social Security Office of Inspector General at oig.ssa.gov or call 1-800-269-0271.

Frequently Asked Questions

Do I need to log into both my Social Security and a New Jersey state system?

Only if you receive both federal Social Security disability benefits and New Jersey state information. Many people receive only Social Security and never need a New Jersey state login. Check your benefit notices to see which programs you are enrolled in.

Can I change my address or report a change online?

Through my Social Security, yes — you can change your address and report some changes to your work or living situation. For New Jersey state programs, it depends on the program. Call your caseworker to ask what changes you can report online versus what requires a phone call.

What if I do not have an email address to create a my Social Security account?

You can create an account using a phone number instead of an email address. You will receive a code by text message to verify your identity. If you do not have a phone number either, visit a local Social Security office in person and a representative can help you set up your account.

Is there a phone number I can call instead of logging in online?

Yes. For Social Security, call 1-800-772-1213. For New Jersey state programs, call the specific program — NJDVRS at 609-292-7287, or the program listed on your benefit notice. You do not have to use the online system if you prefer to speak with someone.

What should I do if I think someone else accessed my account?

Change your password when ready through my Social Security. Then call Social Security at 1-800-772-1213 to report the suspicious activity. For New Jersey state programs, call your caseworker right away. Both systems can review your account for unauthorized changes.